Q: Can I ask you a question about my site in the future if I need help?
A: Always. Just email me or send me a message and I’d be glad to help.
Q: Can I hire you to update my site/provide maintenance/help me with my social media/etc.?
A: Yes! I provide these services for a $50 hourly rate, or slightly less with an ongoing monthly contract.
Q: Do you do websites/logos for (fill in the blank)?
A: Generally speaking, the answer is always yes. I’m self-taught, so everything I know, I’ve learned through having to do it. I welcome new challenges!
Q: What if I don’t like what you do? Can I get my money back?
A: When hiring someone for a professional service, you’re paying for their time and experience. My time is pretty valuable to my family and I. For that reason, I do not offer refunds at any time, for any reason. I always go above and beyond to make sure my customers are happy with what I do for them. If you aren’t satisfied with my work, just let me know and I’ll do whatever I can to make it better.
Q: How long will my design take?
A: This varies so much and depends on your particular needs and the intricacy of the work needing to be done. Once I have an idea of what you need, I can give you an estimated completion date. Keep in mind it’s just an estimate, and while I always do what I can to get my work done in a timely manner, it will greatly depend on how many changes we have to make, the speed of our communication, whether we run into any technical issues, etc. If you have a deadline, make sure you let me know upfront so that I can work towards that or let you know if it’s unrealistic for me.
Q: What is web hosting?
A: For platforms such as self-hosted WordPress, your website is made up of a group of files that tell a web browser what to display and contains your added content and access to your website dashboard. The web host is the company that provides the space to upload and keep those files, similar to the iCloud. Web hosts keep and maintain your files on their physical servers for a monthly or yearly fee, providing security against hackers and up to date functionality.
Q: Do you provide web hosting?
A: No. You will need to purchase web hosting, as well as your domain name, before we begin the development phase of your website. Purchasing your own hosting gives you flexibility in both cost and options based on your unique needs. I can give you as much assistance as you need in choosing and purchasing the correct hosting.